Student Support Services

Welcome to our Student Support Services webpage.

It's OK to ask for help.

At Te Puke High School there is the opportunity to obtain additional, specialised support for student health and wellbeing from trained staff. These services provided are confidential and free of charge.

We have a full time Guidance Counsellor, a Health Nurse who works four days per week and a doctor who comes in once a week.  A number of other outside social and psychological agencies are also available if further help or support is needed to support a child and their whānau.

Students or parents/caregivers who wish to take advantage of our various Student Support Services should contact the appropriate person below for further information.


Lisa Austin
Senior Leader Responsible for Student Support Services

Phone:  (07) 573 9769 Ext 254

Sue Ferguson
Guidance Counsellor

Phone:  (07) 573 9769 Ext 220

Natasha Harris
Health Nurse

Phone(07) 573 976(07) 573 9769 Ext 223

Denise Heard
SENCO (Special Education Needs Coordinator)

Phone(07) 573 9769 Ext 375

Caroline Stevenson
Director of International Students/Teacher in Charge of ESOL (English for Speakers of Other Languages)

Phone(07) 573 9769 Ext 350

Click on the images below to access further information on Student Support Services.



Healthline provides free advice from trained registered nurses 24 hours a day, 7 days a week for people who:
- are feeling unwell, but unsure whether to see a doctor.
- need urgent advice for a sick family member or friend.
- need to know the location of the nearest doctor or pharmacy.
Phone:  0800 611 116



NetSafe is an independent non-profit organisation that promotes confident, safe, and responsible use of online technologies.
Phone:  0508 638 723
email:     [email protected]



Sorted provides free drug and alcohol support and counselling for youth and their parents/caregivers, in confidence.
Phone:  (07) 557 5052
email:     [email protected]

Te Puke Community Care


The Te Puke Community Care Centre provides counselling, family support, budget advice and advocacy services for individuals and families.
Phone:  (07) 573 561

Common Ground


Common Ground provide parents, families, whānau and friends of young people easy access to information that will help them support young people to manage hard times, and enjoy positive mental health and wellbeing.
Phone:  0800 376 633
[email protected]

0800 What's Up


0800 What's Up is a free counselling service for young people.  Students are welcome to give them a call for a chat.
Phone:  0800 942 8787 (1-11pm).



Youthline works with young people, their families and those supporting young people to access the support they need.
Phone:  0800 376 633
[email protected]
Free Text: 234

The Low Down


Helps young kiwis understand and deal with depression.
Phone:  0800 111 757
Free Text: 5626



Outline provides the GLBT community, their friends and families with support.
Phone:  0800 688 5463 (9am-9pm Mon-Fri, 6-9pm Sat, Sun and Holidays).
[email protected]



SPARX is an online e-therapy tool that helps young people learn skills to deal with feeling down, depressed or stressed.